GoNorth Travel, LLC is a family-owned Tourism company with a large RV and SUV rental fleet. We are looking for a highly motivated Rental Manager for our Anchorage station. We offer an extensive fleet of truck campers, motorhomes, SUVs, and an ever-growing Travel Center that organizes all parts of your vacation in Alaska and the Yukon. With rental stations in Anchorage, AK, Fairbanks, AK, Whitehorse, YT, and Algona, Seattle, WA, we offer one-way rentals between all of our stations, allowing the customers to include more destinations in their visit to this great land.

Responsibilities include, but are not limited to:

 • Answer questions in person, on the phone and by email;
• Welcome guests to GoNorth and collecting guests’ arrival and departure information;
• Lead a small rental staff team during the rental season;
• Hire seasonal employees as needed and approved;
• Oversee getting the rental units ready to GoNorth standard in time for the guests and assist wherever needed, including detailing and housekeeping;
• Coordinate workflow with RV technicians and mechanics;
• Keep the station clean and presentable at any given time;
• Complete quality check before handing out vehicles;
• Explain and hand out vehicles to customers;
• Explain rental agreement to customers
• Evaluate returned vehicles;
• Enter all relevant information into in-house database;
• Accept payment and process refunds to guests;
• Coordinate procedures with other Rental and Station Managers company wide;
• Report directly to COO, CFO and CEO; • And other related duties as assigned.

Minimum Qualifications:

• High School Diploma
• Excellent English language skills (reading, writing, speaking); German language skills a plus
• Strong computer skills (proficient in MS Office applications)
• Ability to work independently and with highest accuracy within required time frame
• Ability to multi-task
• Good team player
• Clean and valid Driver's License

Salary:

Stating pay: $23.00 – 25.00/hr DOE

Benefits:

• Training/education
• 401(k) matching
• Employee discount, Travel passes
• Paid time off
• Paid sick leave Schedule:
• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person Job Type: Full-time, year round

Open From: 02/02/2024
Open Until: 02/29/2024

Submission Instructions:

Please apply by sending resume and application to human.resources@gonorth-alaska.com.