Information Collection and Use Practices
This website does not collect personally identifiable information from users when browsing this website and/or requesting Web pages from the Visit Anchorage server except to the extent that it is voluntarily and knowingly provided. This means that Visit Anchorage will not know your name, e-mail address, or any other personally identifiable information just because you browse the website unless you:
- Access the website from a link in an email that we sent
- Log in as an Visit Anchorage member or travel trade client
- Request print materials including the Official Anchorage Visitors Guide
- Contact Visit Anchorage via e-mail with a direct inquiry
- Send a direct e-mail through the Business Directory to selected businesses
- Subscribe to receive e-mail communications offered on this website
- Sign up for an Visit Anchorage promotion or sweepstakes
- Register to use the Adventure Guide
- Use our "Forward-to-a-friend" e-mail service
Uses of Information
If you wish to subscribe to an Visit Anchorage newsletter(s), we will use your name and e-mail address to send the newsletter to you. Subscribers will always be provided with means to unsubscribe. (Please see the “Choice and Opt-out” section in the website.)
Visit Anchorage may send strictly service-related announcements to members, customers, or certain other users whenever it is necessary to do so. For instance, if certain services that you may use are temporarily suspended for maintenance, Visit Anchorage might send you an e-mail notification.
Generally, you may not opt-out of receiving service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Visit Anchorage members may opt out from receiving e-mail blast notifications and electronic newsletters. Please note, however, that members might still be contacted via e-mail with specific account service-related matters unless explicitly requested not to through an Visit Anchorage membership sales representative.
Based upon your Web application and the personally identifiable information you provide, Visit Anchorage may send a welcoming e-mail to verify your username and password. Visit Anchorage will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by e-mail or telephone, in accordance with your wishes.
Visit Anchorage provides you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, by sending an e-mail request to email@example.com, calling (907) 276-4118, or writing to Visit Anchorage Web Programs, 524 W. Fourth Ave., Anchorage, AK 99504.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
Visit Anchorage may share aggregated demographic information about the Visit Anchorage user base with Visit Anchorage members, advertisers, and others in its sole discretion. This information does not identify individual users. We do not link aggregate user data with personally identifiable information. Organizations that we work with to promote Anchorage as a community, such as the sponsors of Anchorage Fur Rendezvous,and the Iditarod Trail Sled Dog Race, are typically given access to aggregated demographic information compiled by the Visit Anchorage.
Personally Identifiable Information
Visit Anchorage will not share e-mail addresses with any third party. Anchorage.net users may choose to solicit information directly from Visit Anchorage members by providing their e-mail address and other personal information to those members.
Personal information (excluding e-mail addresses) collected by Visit Anchorage will not be disclosed to any third parties at any time unless given expressed, explicit permission. E-mail subscribers will only receive the information they requested, and can change their e-mail subscription preferences at any time.
Any personal information collected by Visit Anchorage will not be disclosed to any third party, except that Visit Anchorage may make disclosures to appropriate law enforcement agencies as may be required or as may be deemed appropriate by Visit Anchorage. Information will be given to law enforcement personnel without a subpoena or court order whenever necessary to aid in identifying and prosecuting any person using our services for illegal activities.
Promotions that are hosted on www.Anchorage.net may be co-sponsored by Visit Anchorage and other companies, or may be sponsored by companies other than Visit Anchorage. Some or all of the data collected during a promotion may be shared with such sponsors or others as may be identified on the applicable entry form. Whenever data is to be shared in this manner, notice will be given prior to the time of data collection or transfer.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill for goods and services we sell. These companies are not permitted to retain, share, store or use personally identifiable information for any other purposes.
We use third parties to provide email distribution on this website. If you sign up to receive email newsletters, we will share personally identifiable information such as your email address and name as may be necessary for the third party to provide the services you request. These third parties are prohibited from using your personally identifiable information for any other purpose.
As is true of most websites, Visit Anchorage gathers certain information automatically and stores it in log files in order to analyze trends, administer the website, track users’ movements around the site, and gather demographic information about our user base as a whole.. This information includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Information collected in this manner does not identify individual users, and Visit Anchorage does not link this automatically-collected data to personally identifiable information.
Visit Anchorage uses "cookies" to gather non-personally identifiable information about visitors to our site in the aggregate (such as referring websites and whether users have previously visited the site, etc.) in order to track marketing effectiveness, analyze website use, and provide continual improvements for our users.
Visit Anchorage uses both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie may remain on your hard drive for an extended period of time, in accordance with the parameters you may have selected when your Internet browser was installed or configured. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
Visit Anchorage set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance their experience on our site.
If your Internet browser has been configured to reject cookies, you may still use our site, but your ability to use some areas of this website, such as contests or surveys, will be limited.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change in the appropriate Visit Anchorage member or travel trade account center, through an e-mail communication, by sending an e-mail request to firstname.lastname@example.org, calling (907) 276-4118, or writing to Visit Anchorage Web Programs, 524 W. Fourth Ave., Anchorage, AK 99504.
The security of your personal information is important to Visit Anchorage. Whenever we ask you to enter sensitive information (such as credit card numbers or identification numbers) on our website forms, such informaion is encrypted using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it has been received. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Visit Anchorage strives to protect personal information, we cannot ever guarantee its absolute security.
If you have any questions about security on our website, you can send email to us at email@example.com.
This site contains links to other sites. Visit Anchorage is not responsible for the privacy practices, actions, quality or the content of such websites.
Send any questions about this privacy statement, the practices of this website, or your dealings with this website, please visit the Contact Us page.